Welcome to Our Help Site

• What are the subscription benefits
• Can I cancel or reactivate my subscription anytime?
• Can I change when my next order will arrive?
• Can I order HAPPYBOND without subscribing?
• Can I send my shipment to another location which is not my home?
• Can I still make changes to my subscription or delivery dates?
• I forgot my password - how can I reset it to log into my Customer Account?

See all articles in Cancel, Modify, or Update your Subscription →

• Do you provide shipping services to international destinations?
• How do I change or cancel my order?
• How do I dispose of the packaging?
• How do I know if the food is safe to feed when it arrives?
• How long does it take to process an Order
• How much is shipping?
• Is it possible for me to modify, cancel, or update the shipping address?

See all articles in Shipping and order →

• Return & Refund Policy
• When will I receive my refund?

• How much does it cost?
• What are the benefits of Collagen?
• What are the different kind of collagen?
• What are your ingredients?

• Can it be used as a mixer or a topper?
• Do I still need to cook the food?
• Do I still need to refrigerate the food?
• Do POWERFOOD recipes meet AAFCO standards?
• Do you have a grain-free option?
• How is Powerfood made?
• How is power food shelf-stable?

See all articles in Fresh Food →

• Discount Code Policy

• Can dogs get arthritis?
• Can dogs get colds?
• How can I socialize my dog with humans and other dogs?
• How can I tell if my dog has a fever?
• How can I tell if my dog is in pain?
• How can I tell if my dog is overweight?
• How do I check for ticks on my dog?

See all articles in Pet Health →

• How to Earn Points
• How to Redeem Points
• Reward Card Benefits